Order Cancellation
All orders can be rescinded until they are shipped. If your order has been paid for and you need to alter or cancel it, kindly contact us at support@marketmojollc.com within twelve hours. Our objective is to provide exceptional service.
Our suppliers make diligent efforts to provide tracking information and clear descriptions to prevent confusion.
Refund Policy
Our primary objective is to ensure a smooth transaction, so that every customer who conducts business with us receives:
- A full refund if the order is not received.
- A full refund if the order does not arrive within the guaranteed time frame of forty-five business days, excluding one to three business days for processing.
- A full or partial refund if the item does not correspond to the description provided.
Full refunds are not granted in the following situations:
- The order does not arrive due to factors within the customer’s control, such as providing an incorrect shipping address.
- The order does not arrive due to exceptional circumstances beyond our control, such as delays caused by customs inspections or natural disasters.
All of our products are backed by a sixty-day money-back guarantee. Simply send us a message through our Contact Us page or email us at support@marketmojollc.com and we will refund the purchase price.
Return Policy
Products are backed by a sixty-day money-back guarantee. Simply contact us and we will refund the purchase price. We stand behind all of our products and services. If you are not satisfied with your purchase, you may return it for a replacement or refund. No questions asked!
Customers are responsible for return shipping costs. Please refrain from sending your purchase back to us unless authorized to do so.